Managing Quality of Service is of primary
importance for wholesale carriers, not only
in the network, but also with regard to relationships
with interconnect partners.
The Fault Tracking system fits neatly into
the Montague Technology product suite to
allow a carrier to easily record faults
raised by both buyers and suppliers. Multiple
analytical reports are available that will
detail the effectiveness of fault resolution
as a whole, for a particular customer or
even a particular operator. This is a useful
means of showing performance against Service
Level Agreements and ensuring that the network
is as finely tuned as possible.
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